BUYERS BEWARE! Make sure it matches the product description!
I ordered this model number (#9195) on February 9th 2010 from Amazon, it was just delivered today (February 16, 2010). The one I received does NOT match the "Product Features" description. According to Amazon.com's product listing the model #9195 is supposed to have the 20 PSI regulator and a 48" hose. However! The box I received says it's the #9195 model number BUT the features listed on the box don't match this product listing here! The #9195 I received says it includes a 10 PSI regulator and 36" hose. I just added an image to the customer images on this product for you all to see.
There is a difference though it may seem small! A 20 PSI regulator gives more control over the flame on the burner, and obviously a 48" hose is well... longer than a 36" hose! I'm impatiently waiting for Amazon to correct this. I'm crossing my fingers they send the one that actually matches the "product features" listed here. I will update you all with the results when I get them.**UPDATE February 19, 2010**
Amazon has once again, screwed up my order on this product. I ordered this way in advance so that I could have it by today. They attempted to exchange it for the correct one... and lone behold, the one they rushed to correct the mix-up was not only sent directly from Amazon's Returns Center instead of Bayou directly like it was the first time... but it was also a cheaper model!! A model that was nearly half the price I paid at the time for the model #9195 (which was a hundred seventy six dollars!). So since no retailers near me sell these in stock (which is why I purchased it here in the first place). I got stuck having to use the one they sent me as a "correction" which was an older and much cheaper model, which it too was a 10PSI regulator and 36" hose ... because there was no way they'd be able to correct it in time for today AGAIN. They issued me a refund of the difference in cost for the one I ended up needing to keep. I also, have since looked up the model #9195 from Bayou's company catalog online and sure enough Amazon has the wrong product description for this model number!! So BUYER BEWARE EVERYONE! In all my years doing business with Amazon.com this is the first time I've had them screw up this royally. However, they will still have my business because the customer service to resolve this issue was great--even though, I had to Google to get their direct customer service number (1-800-201-7575)!**UPDATE March 3, 2010**
I can't help but laugh now. Amazon temporarily made this item unavailable for ordering while waiting to process my return but since my return was received they have now made the item available again through them.... and Amazon has still NOT updated the product description on this item!So everyone PLEASE BE AWARE this fryer set does NOT include a 20 PSI regulator or 48 inch hose! To everyone that orders it, and it doesn't match the product description--I encourage you to call and complain! Get a discount for false advertisement! Perhaps if they get enough complaints they'll get smart and finally correct their incorrect product description!
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Bayou Classic 9195 32-Quart Stainless-Steel Outdoor Turkey Fryer Kit with BurnerProduct Description: The traditional outdoor cooking kit with the refinement of polished stainless steel.With the 32-Quart Stockpot you can fry a turkey in as little as 45 minutes, or using the included Skewer Set, you can fry 3 chickens in 20 minutes!The Perforated Baske
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